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Recover a guest purchase

Bought without an account? Verify your checkout email to add one guest order to My eSIMs.

Sign in · Reset password

1. Request a recovery code

2. Verify and link your order

The code works once, for this order only. It never signs you into an existing account.

Creating an account stores this order in your customer account. Existing account passwords are never changed here.

No longer have access to that email? Contact support@esim.family with your order reference. Do not send passwords, recovery codes or installation details.